In an earlier post I demonstrated an instance where a carrier had reweighed freight at a higher weight, but had not corrected to a lower class per density rules. For the last couple weeks I’ve had an opposite situation. Carriers have been reweighing items at a LOWER weight, and then correcting to a higher class. This is legit. In cases where you have a density item you should not over-estimate the weight.
The part that annoys me is that when the weight has been increased the carrier did not correct to a lower class. But when the weight was decreased they did correct to the higher class. I don’t usually call shenanigans on these things, as I used to work for an LTL carrier and I know that human beings are making these corrections. But as such, while humans make mistakes, it just seems a little fishy. I used to think customers who got very confrontational about overcharges and corrections were just being paranoid. I’m starting to feel it myself now that I am on the other side of it.
The Clerk Files 